Terms & Conditions
Introduction
Welcome to Manpravah Hypnoclinic. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Use of Our Services
- Eligibility: By using our services, you represent that you are at least the age of majority in your jurisdiction. If you are under the age of 18, you must obtain consent from a parent or legal guardian to use our services.
- Medical Disclaimer: Our services are intended for informational and therapeutic purposes only. The information provided on our website and during sessions does not constitute medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional for medical concerns.
- User Account: To access certain features or services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- Payment: Payment for services may be required. By making payments through our website, you agree to our payment terms and policies.
Privacy Policy
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data collection and usage practices.
Refund Policy
At Manpravah, we are committed to providing the highest quality mental health services. However, if for any reason you are not satisfied with our services, our refund policy is as follows:
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Consultation Fees: Once a consultation session is conducted, the fee is non-refundable.
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Advance Booking: If you have booked a session in advance and wish to cancel, please refer to our Cancellation Policy below for refund eligibility.
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Package Services: For therapy packages, a partial refund may be considered only if cancellation is requested within 48 hours of the first session and no more than one session has been utilized.
Note: In exceptional cases (such as unavoidable medical emergencies, relocation, or therapist-recommended discontinuation), refunds may be considered even after the above timeframe, subject to management approval.
All approved refunds will be processed within 7–10 working days to the original mode of payment.
Cancellation Policy
We understand that schedules may change. To respect the time of our therapists and other clients, please take note of our cancellation policy:
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Session Cancellations: You must inform us at least 24 hours in advance if you need to cancel or reschedule a session. Cancellations made less than 24 hours before the scheduled time will be considered as a no-show, and the session will be chargeable.
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Workshops & Events: Cancellations must be made at least 72 hours in advance to be eligible for a refund.
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Package Services: Cancellation of a therapy package must be requested within 48 hours of the first session. After this period, the full package fee is non-refundable.
To cancel or reschedule an appointment, please contact us via phone or email mentioned on our website.
Intellectual Property
- Content Ownership: All content on our website, including text, graphics, logos, and images, is owned by Manpravah Hypnoclinic or its licensors and is protected by intellectual property laws.
- Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use our website and services for personal, non-commercial purposes.
Termination
We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, for any violation of these Terms or for any other reason.
Limitation of Liability
Manpravah Hypnoclinic and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way related to your use of our website and services.
Contact Us
If you have any questions or concerns regarding these Terms, please contact us at info@mapravah.com.
Changes to Terms
We may update these Terms from time to time to reflect changes in our services or for legal or regulatory reasons. Please review these Terms periodically for updates.